Is HostGator A Good Option for Dedicated Hosting?

Founded in 2002, HostGator is one of the largest web hosting providers in the industry and a good option for shared and VPS hosting service. But is it good for dedicated hosting? To make it clear, we have worked out a comprehensive review on its Linux based dedicated hosting service from several aspects, including price, features, reliability, performance, and technical support.

We have been using HostGator dedicated hosting service for more than 6 months, and have browsed a large amount of verified feedback from the real customers to learn how they think about the service they have received. Based on our hosting experience and customer reviews, we have made the ratings of this company as below

Plans & Price

HostGator has released 4 dedicated hosting plans named as Basic, Standard, Elite and Pro, the regular price of which respectively starts from $139/mo, $175/mo, $223/mo and $229/mo with a 20% discount by default. Now, the company is offering an additional 5% discount for visitors going through the promotional link below and using the coupon code BWH25Percent, with which the price is cut down to $130.5/mo, $164.25/mo, $209.25/mo and $280.5/mo respectively.

In addition to the considerable discount, HostGator provides customers with WHM Autopilot client management/billing software and free WHMCS that are valued at over $100. What’s more, free website transfers for unlimited websites, free Enom domain name reseller account, and 4,500 pieces of website templates are integrated with the plans.

Feature

All of the dedicated hosting plans are fully managed, with which users don’t need to manage the complicated server-side configurations, and can concentrate on their business without any distraction. In addition, the company offers cPanel for free, the most user-friendly control panel, which enables customers to manage every aspect of their accounts with the least effort being made. Moreover, HostGator server management tools give customers the ability to fully control and access to the operating system and server.

To help our readers know the detailed feature information, we have made the following table to list the main highlights included in the 4 plans.

Reliability & Performance

In terms of uptime, HostGator has never disappointed any of their customers. The company has been partnered with SoftLayer for a really long time, which enables their customers to use one of the best facilities to power the hosted websites. Besides, to provide better hosting uptime, HostGator equips their multiple state-of-the-art data centers with hundreds of 100% factory-tested Dell servers, redundant power, HVAC and fire detection/suppression systems. All the first-class facilities enable HostGator to provide a perfect uptime – nearly 100%.

In addition, technicians and engineers are monitoring the data centers and servers 24×7, so that they are able to resolve any sudden issue before it becomes serious. In this way, the hosted websites can run without any unexpected interruption. Read the following chart to learn the real-time HostGator uptime of the past 30 days.

Furthermore, the Dell servers HostGator uses are featured with the highest specifications, including 4 cores, RAID 5 and 32-48 GB DDR3 RAM, designed to guarantee fast and stable connection. Besides, all the websites hosted with HostGator are accessible through a fully meshed and redundant certified Cisco network and another 9 backbone and fiber providers like Level3, MCI, AT&T/SBC, etc.

Having been with this company for more than 6 months, we are always running our websites rapidly. Additionally, according to our monitoring results, the server response time of HostGator is 338ms that is much less than that of some other common web hosts. Learn the real HostGator server response time of the past 30 days in the following chart.

Technical Support

The company has been offering a high standard of US based technical support through toll-free phone call, email and live chat since its establishment. Support staffs in this company are well-trained, experienced, professional and on-site 24×7, so that they are capable of helping customers to deal with any kind of hosting issue instantly and effectively.

According to our experience, their support is really as fast and quality. We have called them twice last month, and each time we got quick response within 30 seconds and resolved our problems with their helpful assistance less than 20 minutes.

In addition, to enable customers to find the solutions of common issues without turning to the support team for help, the knowledgeable technicians and engineers have developed 680+ in-depth articles and 500+ detailed video tutorials with a lot of information about HostGator hosting in their online knowledgebase.

Conclusion

Integrated with excellent server specifications, rich features, fast hosting speed, satisfying uptime and quality technical support, HostGator dedicated hosting is absolutely one of the best dedicated hosting services on the market, which is also pretty affordable. Therefore, it should be a good choice for hosting large sized enterprise portals and high-traffic e-commerce websites.