MDDHosting Review – Deep Analysis on Features & Performance

MDDHosting is a privately owned company that was formed in 2007. Being small and new in the market, the host has been working hard to receive positive comments from customers so as to make greater progress. We have read thousands of customer reviews on the Internet, among which we have sorted out the valid information in clear categories named as price, features, reliability, performance and technical support.

Meanwhile, we have hosted a website on the shared platform for over 6 months and kept recording the constant changing statistics every 5 minutes. Based on the customers’ comments and the practical experiment, we produced the following overall rating chart about those aspects mentioned above.

Price & Packages

MDDHosting shared hosting includes three packages, which are Basic, Intermediate and Advanced priced at $7.50/mo, $11.50/mo and $15.50/mo respectively. If people order an annual term, the prices are automatically reduced to $6.38/mo, $9.78/mo and $13.18/mo with a 15% discount.

There are no setup fees. All of the shared hosting accounts are set up automatically after passing the automated fraud prevention checks and receiving the first payment. Generally, people receive their account information within two minutes soon after the payment.

Speaking to the payment, MDDHosting supports credit cards and PayPal. In order to relieve people’s concern towards the hosting quality, the company announces 30 days full money back guarantee. Within the first 30 days of subscription, people have chances to claim a full refund if they are not satisfied with the service.

Feature

Since the three packages are with different pricing, there exist some essential differences which are mainly displayed in two parts: disk space and bandwidth. People may choose an appropriate plan depending on their websites’ sizes and requirements for resources.

• Basic: 5 GB SSD accelerated storage & 250 GB bandwidth.
• Intermediate: 10 GB SSD accelerated storage & 500 GB bandwidth.
• Advanced: 15 GB SSD accelerated storage & 750 GB bandwidth.

Next, it comes to the useful and important features shared by all of the hosting plans containing unlimited domains, subdomains, MySQL databases, email accounts, forwarders, auto-responders and 25 concurrent for MySQL connections. Move to the advanced ones.

• The latest version of PHP & MySQL 5.5.
• POP 3 access, IMAP access, SMTP access & webmail access.
• Shared SSL, SSH & automatic daily backups: these features aim to enhance websites security.
• Unlimited FTP accounts: FTP is used to upload and download files to or from web space which is very easy to use.
• Cron Jobs: Cron Jobs are used to execute tasks at specific times, and the ability of setting up Cron Jobs are required by many scripts.

Besides, the company adopts cPanel as control panel, where customers have access to various accounts and stats. With the powerful functionality in the graphical interface, customers are able to monitor the amount of used resources such as bandwidth, space and create a variety of email addresses, sub domains and much more instantly. Moreover, Softaculous one-click installer is designed for customers to install all scripts in just one minute.

Performance & Reliability

MDDHosting Handy networks datacenter is located in Denver, Colorado. In order to offer the highest level of service possible , the company utilizes the high performance servers built with Dual Seon quad core processor (8 cores) and a minimum of 24 gigabytes of RAM.

What’s more, the facilities in the datacenter have power feeds from multiple substations, where cooling system and humidity are controlled by 7 air handling units featuring N+1 redundancy. In addition, the HVAC units keep the operating environment in the datacenter at 70 degrees within 45% humidity with variation of no more than 4 degrees to temperature and 4% humidity so that the facilities are well protected.

Technical Support

MDDHosting experts have developed knowledgebase where answers to frequently encountered issues are posted. As we logged in the knowledgebase, we found that the categories of issues are clearly arranged, but the related articles to each category severely lack in numbers varying from 1 to 24 at the moment.

If solutions are not found in the knowledgebase, customers are allowed to receive technical support by submitting a ticket and the company offers 24×7 support via the system. The other option is to contact the support center via telephone. Note that the phone assistance for both US clients and international clients is only responsive from 8 am to 5 pm Eastern time Monday through Friday. There is no live chat available.

Conclusion

The deep analysis on MDDHosting above tells that this host does a great job in providing useful and advanced features, and the utilized powerful facilities in datacenter ensure a robust hosting environment for customers to run their websites stably and appropriately. However, comparing with many other hosts, the hosting service is not cost-effective enough when it comes to a budget-friendly price and outstanding technical support.

With years of hosting experience and having reviewed hundreds of web hosts, we came out the following companies for people requesting a wholesome hosting service concerning every aspect of price, features, uptime, speed and technical support.